In the second part of this series of blog posts on the Lexus Guiding Principles (see yesterday’s post)�I want to focus on how Lexus views and communicates with their customer. Here is the second principle: We strive to deliver extraordinary service, seeking to anticipate and seamlessly meet our customers’ needs in every thought, word and [...]
Continue ReadingHere’s one of the Lexus experience commercials. It’s amazing simple but capatalizes on their principle of creating “an ownership experience that is deeply satisfying to the senses.”
Continue ReadingI had Starbucks this morning with a good friend of mine, Tom Hinton, who works at a local Lexus dealership. He loaned me their dealership book on Lexus branding. It’s fascinating to read through so I thought I would comment on a few of Lexus’ guiding principles over the next few days. The Lexus Guiding [...]
Continue ReadingLisa and I spent close to 5 hours in the hospital yesterday with Sherri Campbell, our Pastor’s wife. She was admitted yesterday with extreme abdominal pain. Sitting�with her and Pastor in the E.R. was a profound and memorable experience. In the midst of the worst of her pain she prayed and worshipped God. With tears [...]
Continue ReadingBeing a dad to two daughters, I suppose my movie viewing options are going to be somewhat limited. While I am getting Chloe ready for the day she gets to watch Star Wars though (hey, I can at least try, can’t I?) I realize that I’m going to be watching lots of girl movies in [...]
Continue ReadingOk, as promised, here are some pictures from the Brandi Carlile concert I went to on Tuesday. These pictures were taken on my camera phone so they’re not the best. ����� ��� � It was a totally awesome concert! Brandi sounded as great live as she did on her CD. Her emotion and vocal ability [...]
Continue ReadingI’m so excited – Jason bought me tickets to see Brandi Carlile and Cary Brothers in concert in Indy! I’m here in the venue writing this post from my phone. Lisa says I’m a geek (which I don’t deny). I’m just so excited! I’ll post pictures and details about the concert later…
Continue ReadingI was driving past a new bank that they’re building the other day and saw this. It was so funny I�had to pull over and take a picture with my camera-phone. This box is about 10′ x 10′ so I don’t know what they had in it but I’m glad they got the right end [...]
Continue Reading“The only way to do great work is to love what you do. If you haven�t found it yet, keep looking. Don�t settle. As with all matters of the heart, you�ll know when you find it.� This is a lesson few people are able to apply in life. We’re raised to first seek out well-paying [...]
Continue ReadingAnother quote from Ririan Project’s “10 Golden Lessons from Steve Jobs“: �Be a yardstick of quality. Some people aren�t used to an environment where excellence is expected.� I think that every Church should be the hub of creativity and excellence in their community. We should send out the best authors, artists, businessmen and�musicians. We shouldn’t [...]
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